Frequently Asked Questions

The steel industry is facing a widening skills gap. New hires often lack foundational knowledge of steel construction, leading to rework, schedule delays, and slow onboarding. These modules provide standardized, industry aligned training that improves drawing literacy, shop awareness, and coordination.

Fabricators, detailers, shop personnel, project engineers, and anyone entering the steel construction workflow. The modules are ideal for onboarding new hires or upskilling junior staff.

All modules are delivered online through a secure, streaming only platform. No downloads are required. Learners can access the material from any modern browser.

Yes. We offer volume pricing for fabricators, detailing firms, and contractors who enroll multiple learners. Contact us for a customized quote based on your team size.

Yes. We provide a short, streaming only sample module that demonstrates the structure, teaching style, and assessment approach. Contact us to request access.

The Quiz must be completed within 30 minutes. Most quizzes are only 10 questions, but the Modules has to have been read and studied in order to pass the quiz. (See “How the Modules Work”)

Employers receive access to a dashboard showing module completion, quiz scores, and certificate status for each learner

Most modules take 30-45 minutes, depending on the learner's experience level. Each module includes a short assessment to reinforce key concepts.

Yes. Upon successful completion of each module, learners receive a digital certificate documenting their progress. Employers can use these certificates for internal training records.

Absolutely. Many fabricators and detailing firms use these modules as part of their structured onboarding process. The content is designed to accelerate early stage learning and reduce the time it takes for new hires to become productive.

Yes. Even seasoned detailers and shop personnel benefit from standardized refreshers, especially in areas like weld symbols, connection basics, and drawing interpretation.

Yes. The individually purchased Modules can be accessed for 14 days from date of purchase. The full Stage One bundle of 14 Modules and Quizzes can be accessed for 30 days.

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The steel industry is facing a widening skills gap. New hires often lack foundational knowledge of steel construction, leading to rework, schedule delays, and slow onboarding. These modules provide standardized, industry aligned training that improves drawing literacy, shop awareness, and coordination.

Fabricators, detailers, shop personnel, project engineers, and anyone entering the steel construction workflow. The modules are ideal for onboarding new hires or upskilling junior staff.

Yes. If a valid coupon is available, you can enter it during checkout before completing your payment.

Payments are processed securely through Stripe. Available payment methods may depend on what is enabled on the checkout page.

Refund eligibility depends on the site refund policy. Please contact support with your order number and reason for the refund request.

Certificates may be available depending on the course or module settings. Please check the module details for certificate availability.

After a successful purchase, log in to your account and go to the Modules page. Your purchased learning modules should be available there.

Please make sure you are logged in using the same account used during checkout. If the module is still not visible, contact support with your order details.

Yes. If a valid coupon is available, you can enter it during checkout before completing your payment.

Payments are processed securely through Stripe. Available payment methods may depend on what is enabled on the checkout page.

Refund eligibility depends on the site refund policy. Please contact support with your order number and reason for the refund request.

Certificates may be available depending on the course or module settings. Please check the module details for certificate availability.

After a successful purchase, log in to your account and go to the Modules page. Your purchased learning modules should be available there.

Please make sure you are logged in using the same account used during checkout. If the module is still not visible, contact support with your order details.

Yes. If a valid coupon is available, you can enter it during checkout before completing your payment.

Payments are processed securely through Stripe. Available payment methods may depend on what is enabled on the checkout page.

Refund eligibility depends on the site refund policy. Please contact support with your order number and reason for the refund request.

Certificates may be available depending on the course or module settings. Please check the module details for certificate availability.

Go to the login page and use the lost password option. You will receive instructions through your registered email address.

For account, payment, or module access concerns, please contact the site support team and include your registered email address and order details.